We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@untielegacy.com. Please note that returns will be initiated from our side and you will be updated through mail for the same.

If your return is accepted, we’ll book a return shipment as well as provide you with the details for the same on your registered email . Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@untielegacy.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If the payment method is COD then the govt. taxes will be deducted from the refund amount and balance amount will be credited on the account details you provide us through your registered email address.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@untielegacy.com.